I am currently working with Birmingham City Council (BCC) developing their IM & KM Strategy and this involves the creation of a central IM/KM team to harness, categorise, store and disseminate vital information and knowledge for the council.  No mean feat when you consider there is 56,000 staff to service!

With regard to the subject matter I spoke about earlier in the year, I am finding repeatedly when I enter [...] Continue Reading…

Recently I have been invited to speak at various conferences across the UK and I am finding some interesting developments in the Knowledge Management (KM) arena. For example, whilst speaking at the Knowledge Network West event , I was curious to find out some of the issues affecting the legal sector, particularly around harnessing and sharing knowledge. It’s a real challenge for PSL’s (Public Service Lawyers) who [...] Continue Reading…

In developing the leadership element of IAL, I have increasingly noticed the term leadership and management pretty much means the same thing to most people.

Some people manage very well but are often unapproachable, task driven, micro-managing and sometimes officious. The statement “It’s all about the bottom line” is sometimes used as a reason to put the task (work) before the environment (people)

Throwing random “away days” in, though they undoubtedly [...] Continue Reading…